As part of the MyWebGroup pledge to our customers, we recognize and respect your right to privacy. This privacy policy statement informs our customers of the privacy practices employed in the provision of MyWebGroup's products, services and web site. Questions relating to this policy statement should be directed towards the MyWebGroup support team at our support desk located on our web site. Anti-Spam Policy MyWebGroup does not employ the use of spam for propagating its product awareness, special offers or for any other purpose. Information Request MyWebGroup provides the ability to request further information or ask questions to the support team by displaying email links throughout the web site. If a customer elects to use such links they may be requested to provide additional information depending on the nature of the contact. Typically, such additional information may include further contact details, and in the case of technical support, additional information about the customer's PC configuration may be required to aid a prompt a accurate response to the query. Cookies A cookie is a piece of data stored on a computer's hard disk containing information about the owner. MyWebGroup employ the use of cookies to gauge success of internal marketing campaigns and within the use of the Referrer programs. Such cookies contain no personally identifiable information. Our partners may also use cookies. MyWebGroup do not exercise any access or control of such cookies. Log Files MyWebGroup use log files comprising of IP addresses to analyze trends, administer the site, track movements throughout the site, calculate the number of document and file downloads, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. External Links The MyWebGroup web site contains links to external web sites. MyWebGroup is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site. MyWebGroup have no control over the accuracy of information displayed by such web sites. Security This web site takes every precaution to protect our customer's information. When customers submit sensitive information via the web site, such information is protected both online and off-line. All of our customer's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example billing administration or the development team) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to customer information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. The servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage. Service Updates Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers we present the option not to receive these types of communications. We also send the user service announcement updates. Customers are not able to unsubscribe from service announcements, which may contain important security information about the service. Updating Customer Information If a customer's personally identifiable information or specific information changes they may update the original information provided. Customer consent By using our Web site, customers consent to the collection and use of this information by MyWebGroup Limited. If any subsequent changes are made to our privacy policy, we will post those changes on the policy update page so that customers are always aware of what information is collected, how it is used and under what circumstances it may be disclosed. |